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  Kristina McGaha

Business Experience

2013-2016   
​Independent Business Consultant


Provided insight and solutions to small and medium sized businesses in four key areas:

Operations
    ​Optimizing existing processes or innovating to improve efficiency and performance
Analytics     Market trending, resource management, metric assessment, and forecasting 
Talent Strategy     Recruiting, training, professional development, and creating the strongest bench possible
Financial     
Budgeting, acquisitions, expansion,  and risk management

Clients ranged from family owned businesses to regional multi-location organizations.

2011-2013   
​Ross Dress for Less


Store Manager, College Recruiter, & Store Systems Trainer
Conducted market research to determine optimal openings of new store fronts

Established new training protocols that increase efficiency of grand openings

Analyzed data trends for sales, performance, shortage, payroll, and budgets to optimize district performance

Attracted, recruited, trained, and developed teams of 75+ of diverse educational and professional backgrounds

Communicated to all constituents across all levels of organization, including external outreach for funding, support, and supply chain management

2010-2011     Target


Executive Team Leader of Guest Experience (ETL-GE)
Led team of 250 people, 60 of which were direct reports, operating a building that generated over $50 million in revenue annually

Recruited, hired, trained, and developed team that achieved top district and company metrics

Upheld company best practices while harboring culture of innovation and development

Analyzed numeric data from sales, performance, shrink, payroll, and additional programs to drive profitability and performance
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​

2004-2010    
​Things Remembered


Assistant Store Manager
Worked directly with Store Manager and Regional Manager to lead a team of up to 10 associates

Played a key role in time management of store and upkeep of quality assurance

Prepared corporate reports and integrated policies and procedures into daily operations of store

References, additional information, or supporting documentation available upon request.

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  • Home
  • About
    • Teaching Experience
    • Business Experience
  • Research Agenda
  • Publications & Presentations
  • Honors & Awards
  • Research Blog
  • Contact Me